Protecting the privacy of young children is especially important to us. For that reason, we do not knowingly collect or maintain personally identifiable information or non-personally identifiable information on our Site from persons under 13 years of age, and no part of our website is directed to persons under 13. If you are under 13 years of age, then please do not use or access our Site at any time or in any manner.
2. What Information is Collected. We collect personal information and non-personal information through the Site. Personal information is information that identifies you as an individual. Non-personal information is aggregated information, demographic information, IP addresses and any other information that does not reveal your specific identity.
Personal information. We may collect the following types of personal information:
a) Information provided by you when placing an order through the Site. For example, you will be required to submit personal information such as your name and address.
b) Credit and debit card account information, including credit card numbers, billing addresses and other information collected from you when placing an order (collectively, “Payment Information”).
c) In addition, we collect personal information when you:
- register for an account;
- request customer support or send us any other communication;
- sign up for newsletters, email alerts, and special offers;
- enter sweepstakes or contests;
- sign up for, or redeem, special offers;
- respond to surveys; and
- approve your child’s request to open a user account in accordance with The Children’s Online Privacy Protection Act of 1998 (COPPA).
Non-Personal information. When you visit the Site, we may collect non-personal information, such as a catalog of the Site pages you visit. Non-personal information is generally collected through the Site from the following sources: server log files, environmental variables, cookies, and other similar technologies and information that you voluntarily provide.
a) Server Log Files. Your Internet Protocol (IP) address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. We use your IP address, and the IP addresses of all users, for purposes such as calculating Site usage levels, helping diagnose problems with the Site’s servers, and administering the Site. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites.
c) Information That You Voluntarily Provide. We also collect non-personal information (e.g., your geographic location, etc.) when you voluntarily provide such information to us. When such information is not combined with any personal information, such information is considered to be non-personal information, as it does not personally identify you or any other user. Additionally, we may aggregate personal information in a manner such that the end-product does not personally identify you or any other user of the Site. Such aggregate information is considered non-personal information for purposes of this Policy.
3. How and When the Information is Used?
Personal Information. We may use and share with our subsidiaries and those parties assisting us in satisfying your orders your personal information in the following ways:
a) Fulfillment of Requests. We may use personal information collected about you to provide you with products, services or information that you request.
b) Administrative Communications. From time to time we may use personal information to send to you important information regarding the Site, or changes to our terms, conditions, and policies. Because this information may be important to your use of the Site, you may not opt-out of receiving such communications.
c) Other Communications. From time to time, we may use personal information to inform you of products, programs, services and promotions that we believe may be of interest to you. If you would prefer that we do not send such email marketing messages to you, please notify us by contacting 800-513-8603.
e) Internal Business Purposes. We may also use personal information for our internal business purposes, such as data analysis and audits. In addition, we may also use personal information to enhance our information and to aid us in providing our customers with targeted promotions.
Non-Personal Information. Because non-personal information does not personally identify you, we may use such information for any purpose. In addition, we reserve the right to disclose such non personal information to other third parties, for any purpose.
4. Legal Requests and Transfers. We cooperate with law enforcement authorities, as well as with other third parties, to enforce laws, intellectual property rights, and to prevent fraud. In response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can, and you authorize us to, disclose your information.
In the event that we are acquired by or merged with a third party entity, we reserve the right to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale or other change of control. Please note that we may not be able to control how your information is treated in the unlikely event of our bankruptcy, insolvency, reorganization, receivership or assignment for the benefit of creditors.
Your access to your account is password protected. We advise that you do not disclose your password to anyone. In addition, we recommend you sign out of password-protected services at the end of your session. You are responsible for all actions taken with your login name and password. Your user password should be held in strict confidence. If you lose control of your password, you may lose substantial control over your account. Therefore, if your password has been compromised for any reason, you should immediately change your password. We offer you the ability to review and change the information you submit to us by logging into the site, and once logged in as a registered user, you may change your Password and user preferences. Please contact us at 800-513-8603 if you are unable to change your password.